Mobility

Our services & account management support

Arval's core values are care, expertise and simplicity. With this in mind, you can take benefit of high level of services to focus on your core business as stock funding, easy delivery and after sales. Find out more below!

  • Transport

    We offer a seamless delivery service to move your vehicle purchases from where they are stored directly to your chosen site. Simply select the Transport option once you have purchased your vehicle for a quote and the Arval team will do the rest.

  • Stock Funding

    Cash flow is important to all of our customers and Arval do offer the option of stock funding through our sister company, BNP Paribas Personal Finance. This facility enables you to free up cash so you can expand your forecourt.

  • V5 documentation

    As soon as we receive cleared funds, the V5 and Log book will be sent directly to you. All part of the service. 

  • Purchase Order and VAT Sales invoices

    All documentation is readily available within your account. Your Purchase Order (PO) is instant whilst your sales invoice is ready to print or download 24-hours after the validation of your purchase. 

  • Your Account team

    Ongoing access to our account management and customer service teams to help you get the most from MotorTrade. All of our team are available via email and telephone directly.  
     

Afer-Sales Support : complete tailored to meet you requirements

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Complete tailored to meet you requirements

At Arval Trrading, we are commited to your satisfaction. That's why to handle your requests faster, we provide you with a free after-sales service. All of your questions and any complaints you might have are handled as fast as possible. 

  • An answer is received immediately or within 24 hours
  • 9/10 Clients satisfied with our Sales support
  • 1 Single contact for all your purchases

Frequently Asked Questions

What happens if I have an issue?

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Do you offer delivery?

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Do you have UK coverage?

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See all FAQ

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