Our 24/7 Sales platform
Your secured platform to access our wild range of ex-lease vehicles
MotorTrade is an online platform which eases your purchases by providing you access to a huge range of Arval’s ex-lease cars and vans and related services.
Available 24/7, on desktop, mobile or tablet, and in 17 languages, our secured platform offers you a unique buying experience, including :
- Multiple auction types
- Extensive vehcile description
- Full maintenance history
- Payment & transportation follow up
- Online claims slefcare
The plaftorm bets on its simplicity, you log in and start browsing auctions immediately. Discover a preview of the main navigation features in thios short presentation video.
OPEN AUCTION
A list of vehicles carefully selected by our experts is published on Open Auction every Friday at 16:00 and closes every Tuesday at 11:00. Bid on the highest offer or activate the automatic bidding option by setting your maximum bid. The vehicle will be sold to the highest bidder provided the reserve price is reached.
BLIND AUCTION
The Blind Auction is published every Monday, Wednesday and Friday at 16:00 and closes at 11:00 on Wednesday, Friday and Monday respectively. All bidders submit a sealed maximum bid before the auction closes. Our experts will award the vehicle to the highest bidder if it reaches the reserve price.
BUY NOW
Buy now! Simply click and buy. Fixed price vehicle list open 24/7 and renewed every day between 13:30 and 15:00.
Frequently Asked Questions
4 auction lists are organised each week. Do not hesitate to consult our auction calendar.
All our vehicles available for sale are carefully cleaned and inspected by our logistics partner. A full and detailed inspection report is available on our Motor Trade sales platform in the "Links and documents" tab of the vehicle file.
In order to improve the quality of our service, Arval has developed the Selfcare Claims module for managing your complaints and claims. This new tool is available 24 hours a day, 7 days a week, in order to facilitate your procedures and process your requests more quickly. Log in to your MotorTrade account. To open a complaint, go to the "My complaints" tab in the top right-hand corner. You will be able to see all the complaints you have previously created and you can open a new one by clicking on "create a new complaint". Write a precise description of your problem and attach all the documents required within a maximum of 3 days to justify your request.
You will find all the information about the conditions for making a complaint in our "Complaints policy". If you have not yet read our complaints policy, please contact one of our staff by telephone on 02 240 01 99 or by email: remarketing.be@arval.be